Help center

Step-by-step answers for providers and schools. Updated October 11, 2026.

Getting started

Set up ChoicePaid in 15 minutesBusiness details, a service, your students, then your first session and invoice.
Trouble signing inThe sign-in link didn't arrive, expired, or opened in the wrong browser.

Invoices

Make an invoice that passes reviewWhat the program check looks at, why some programs get a receipt or service record instead, and how to fix a failing check.
When an invoice is rejectedRecord the reason, fix and resubmit in one click, and get a stricter check next time.

Getting paid

Track payments and know what's lateStatuses, follow-ups at 14 and 30 days, the Odyssey payment tracker and the cash-flow forecast.

Sessions and calendar

Families

Share with familiesEmail invoices, private family pages, and free family accounts that connect to your records.

Microschools

Tuition, attendance and month-end billingMonthly or per-day tuition, split between the program and the family, billed automatically on the 1st.

Account and data

Developers

Connect your other toolsAPI keys, webhooks, test mode and the official libraries.

Still stuck? Contact us. A person reads every message. Program rules themselves are in the guides and each state page.