No email
Check spam and promotions folders, and make sure the address is the one you used before (teammates sign in with the email the owner invited). Links can take a minute to arrive.
The link expired or didn't work
Each link works once and expires after a while. Request a new one from the sign-in page and use the newest email.
Signed in on the wrong device
The link signs in the browser that opens it. If your email app opens links in its own browser, copy the link into your usual browser instead.
Updated October 11, 2026. Something here doesn't match what you see? Tell us.