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Getting paid: how net 30 actually works

In the programs Odyssey runs, families don't pay you directly for Marketplace orders. Odyssey does, on net-30 terms. The catch is when those 30 days start.

This applies to Texas, Utah, Georgia, Louisiana, Wyoming, Missouri and Iowa: every program on ChoicePaid that pays vendors through the Odyssey Marketplace.

The clock starts when you enter a number, not when you deliver

Payment runs on net-30 terms, and the 30 days don't start until you enter a tracking number (products) or a receipt or confirmation number (services). If your system doesn't generate one, Odyssey says to enter the date and time you delivered the service.3 In practice, that means a tutoring package you finished on the 1st but marked fulfilled on the 20th pays 30 days after the 20th.

The habit that fixes it

Enter the receipt or tracking number the same day you deliver. For services without a confirmation number, Odyssey says the delivery date and time works.

The full sequence

  1. 1Approved vendors are paid by ACH through Stripe. Connect a Stripe account under Payment Set Up in the vendor portal before your first order.1
  2. 2When a family orders, confirm (or cancel) the order in the vendor portal. After confirming, contact the family within 48 hours.2
  3. 3Payment runs on net-30 terms, and the 30 days don't start until you enter a tracking number (products) or a receipt or confirmation number (services). If your system doesn't generate one, Odyssey says to enter the date and time you delivered the service.3

Two things that surprise new vendors

  • Don't send families invoices or receipts for Marketplace orders. Odyssey records every transaction and says invoice, receipt and tracking numbers are managed only in the vendor portal.1
  • Odyssey doesn't issue vendors a 1099. Keep your own records of Marketplace income.4

Before your first order

  • Each program needs its own application and its own vendor portal. Odyssey says you'll hear back on an application within 2 to 4 weeks.5
  • Every offering is reviewed separately. Use a specific title ("6-Week Middle School Math Tutoring", not "Tutoring") and list sessions, length, delivery method and credentials in the description.6
  • Prices must sit within a reasonable margin of the blended market price. Build shipping into the listed price; tax is added at checkout.7
  • Marketplace purchases can't be cancelled by families. Service orders are cancelled only if the vendor authorizes it.8
Track your payoutsFind your state's guide

Sources

  1. 1. How Do Vendors Get Paid, Odyssey help center, updated Aug 18, 2026
  2. 2. Vendor Application Lifecycle, Odyssey help center, updated Jul 2, 2026
  3. 3. How to Fulfill an Order, Odyssey help center, updated Aug 28, 2025
  4. 4. Do Vendors Receive a 1099, Odyssey help center, updated Feb 12, 2025
  5. 5. The Vendor Experience, Odyssey help center, updated Nov 13, 2025
  6. 6. General Requirements for Service and Product Offerings, Odyssey help center, updated Nov 18, 2025
  7. 7. Marketplace Price Policy, Odyssey help center, updated Jul 9, 2025
  8. 8. Understanding Refunds Returns and Cancellations, Odyssey help center, updated Jan 23, 2026